AI training · Facilitation · Advisory
Helping organizations use AI with clarity and good judgment.
AI training for administrative teams.
I train teams, advise leaders and help organizations work out where AI genuinely fits. Sessions are practical, grounded in real workflows, and delivered in English or French.
What I offer
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AI training and workshops
Hands-on sessions that teach people to use AI well in their daily work: writing, summarizing, analysis, planning, meeting follow-up, and more. From a first introduction to advanced techniques for experienced users.
You get: Participants leave able to write clear prompts, check AI output critically, and apply a few techniques to their own tasks right away.
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Bespoke training programs
Content and materials built around your teams, tools and tasks, for example administrative staff, HR, managers or educators. Includes slides and a participant workbook, so the learning stays with your people.
You get: Materials built around your tasks and tools, which your team can keep and reuse after the sessions end.
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AI landscape briefings and advisory
A clear, vendor-neutral picture of what AI tools can and cannot do today, how they compare, what they cost in practice, and what your organization needs to consider before adopting them.
You get: A plain-language summary of the options, trade-offs and risks, so decision-makers can discuss and decide from a shared understanding.
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Opportunity identification
Together we review how work actually gets done, find the tasks where AI saves time or improves quality, and rank them by value, effort and risk. You leave with a short, realistic list of pilots rather than a wish list.
You get: A prioritized shortlist of possible uses, with the value, effort and risk of each, and suggested first pilots.
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Responsible and compliant use
Practical guidance on privacy, confidentiality, accuracy and human oversight, so staff know what is safe to put into an AI tool and how to check what comes out.
You get: Clear shared ground rules for staff on what to put into AI tools and how to verify the results. Practical guidance, not legal advice.
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Ongoing support
AI tools change every few months. I can stay on as a regular point of contact: refresher sessions, office hours, and updates on what matters for your team.
You get: A familiar point of contact who knows your context as the tools and your needs change.
Ways to work together
- Introductory workshopHalf day. AI fundamentals, safe use and first practical wins. Suited to mixed-experience groups.
- Tool-specific, hands-on sessionHalf day. Applied training in one tool, built around your team's actual tasks.
- Multi-session programA series spread over weeks, with practice between sessions and follow-up on what is working.
- Leadership briefingA focused session for managers and executives on AI strategy, risk and priorities.
- Landscape and opportunity reviewA short engagement that maps your workflows, identifies where AI helps and recommends next steps.
- Ongoing advisoryRegular check-ins and refreshers as your use of AI matures.
These are starting points, not a fixed menu. Format, length and content are adapted to your group and your goals.
Tools and approach
I train on the tools your people are most likely to use, and I will work with others on request.
- ChatGPT
- Microsoft Copilot
- Google Gemini
- Claude
- Others on request
Most of what makes someone effective with AI carries from one tool to the next: how to frame a task, give context, check the result and protect sensitive information. I teach those habits first, then the specifics of the tool in front of you. I pick up new tools quickly, so a client's choice of platform is not a constraint.
For decisions about adoption, I bring more than 23 years as an IT director. I look at AI the way a technology leader has to: against real business needs, existing systems, security, cost and staff capacity, not just what looks impressive in a demo.
Free learning roadmap
For people who want to start learning AI on their own, I built a free, self-paced roadmap. It takes learners from the basics to confident everyday use, one phase at a time, using only free resources and no credit card. Each phase ends with a short checkpoint to confirm the learning has stuck. It is available in English and French.
It also pairs well with a workshop: a clear next step for participants who want to keep learning afterwards.
What participants say
“Passionate trainer who knows the subject very well.”
Participant, Copilot session, 2026 (translated from French)
“Really knows the subject well.”
Participant, Copilot session, 2026 (translated from French)
Experience
AI training and facilitation
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Jan. 2026 – present
AI trainer and literacy facilitator
Formation Korpus, the business development arm of the Centre de services scolaire de Laval- Deliver three-hour sessions on ChatGPT and Microsoft Copilot for administrative work, and on ChatGPT for human resources, to groups from a provincial government service, a CEGEP, a school service centre and an employability organization. Virtual and in person.
- Lead seminars on AI literacy, prompt writing and the ethical use of generative AI, adapting content to each group and coaching participants in applying AI to their real work.
- Developed the full course material (slide deck and participant workbook) for both the advanced ChatGPT and advanced Copilot courses.
- Scheduled for 2026–27: advanced ChatGPT, advanced Copilot, responsible and compliant AI, and building an AI vision for your organization.
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Feb. 2025 – present
Technology workshop facilitator for seniors
Loisirs Sainte-Dorothée · Laval- Designed and delivered about ten technology seminars for retirees: smartphones, online safety, scam awareness, cloud storage and an introduction to AI.
- Learned to explain technology plainly, at the audience's pace, without jargon.
Vocational teaching and assessment
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Mar. 2024 – present
IT Support instructor (DVS 5885, English program)
Verdun Adult & Career Centre · Lester B. Pearson School Board- Full-time teaching of the IT Support program to adult learners: hardware, operating systems, networking, software support and service methodology.
- Built complete course materials and hands-on labs aligned with the ministry competency framework.
- Wrote and validated two summative evaluations for the Banque d'instruments de mesure (BIM). Supervise student internships across several host employers.
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Feb. 2026 – June 2026
Content specialist, Recognition of Acquired Competencies
Kativik Ilisarniliriniq School Board · Nunavik- Assessed an in-service IT technician against the DVS 5885 competency framework through interviews and practical demonstrations, and wrote the competency-by-competency report.
Technology leadership
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2001 – 2024
Director of Information Technology
Groupe Éducalivres · Éditions Grand Duc and COBA Logiciels de Gestion- Ran IT strategy, operations and infrastructure for 23 years at Groupe Éducalivres, a Québec educational publisher. For about 15 of those years, until the group sold the division, I also ran IT for its COBA Logiciels de Gestion division, whose ERP served more than 100 school boards, CEGEPs, universities and municipalities.
- On the COBA ERP: responsible for back-end infrastructure design, testing and support, including the migration from Pervasive SQL to MS SQL Server. Led Level 2 technical support for client organizations, supervised two technicians and wrote the infrastructure documentation. Consulted regularly by the division director and analysts on client requirements.
- Directed cloud migrations to Google and Microsoft, server virtualization, a disaster recovery plan with a 24-hour recovery objective, and a more than 95% reduction in spam.
- Cut the IT operating budget by 40% in the first year by renegotiating contracts. Authored the annual IT budget and continuity strategy.
- As the most senior technical person at Éducalivres and Grand Duc, led the definition of technology solutions for internal business needs. Designed MS SQL data warehouses, automated data collection from multiple source systems and built management dashboards.
- Evaluated emerging technology for the education market, from interactive whiteboards and tablets to e-books and web portals.
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1998 – 2001
Network technician and IT consultant
Groupe Éducalivres, ALP Microsystèmes, SoHo Solutions- Supported a 180-user, multi-site network, contributed to a continent-wide Lotus Notes rollout, and served more than 15 small-business clients.
Education and credentials
Education
- Bachelor of Vocational Education, Adult and Continuing EducationUniversité de Sherbrooke · in progress
- Diploma of Vocational Studies, IT Support (DVS 5885)Sir-Wilfrid-Laurier School Board · 2024 · Recognition of Acquired Competencies
- Attestation of College Studies, Network AdministrationJohn Abbott College · 1999 · 1,500 hours
Certifications
- ITIL Foundation
- Microsoft SQL Server
- VMware vSphere
- Check Point FireWall-1
- Google Apps for Business
Languages
- French and English, fluentGreek, conversational
Beyond work: team lead for the Weekend to End Cancer (2005–2007, more than $125,000 raised) and organizer of Shave-to-Save (2005–2006, more than $25,000 raised).
Also available
Vocational teaching. I currently teach the IT Support program (DVS 5885) in English. Being fully bilingual, I am also open to teaching the French-language version (DEP 5385), as well as related technology courses, for school service centres and CEGEPs alongside my independent work.
Contact
Tell me about your team and what you are trying to achieve. I will reply with questions or a suggested format, with no obligation.